The MergeOn Platform
The enterprise foundation for building, governing and operating AI at scale.
Explore the platform →THEMIS Mission Control NewUnderstand what is changing across your organization and bring the right decisions to the right people at the right time.
Runtime Digital Twin PreviewVisualize every runtime, capability and relationship across your AI operating environment.
Create governed AI activity once, with its knowledge, controls, approvals and execution requirements.
Runtime CenterOperate and observe governed Runtimes, activity, execution, evidence and readiness from one operational surface.
Governed KnowledgeTurn enterprise information into structured, governed context that AI can use without losing source meaning and relationships.
Policy & ProtectionDefine the controls that govern what AI may access, what it may do, what must be protected and when a person must approve.
Data ProtectionProtect sensitive values while preserving the business context AI needs to perform the governed task.
Human ApprovalRequire human authority where governed AI activity should not proceed on AI authority alone.
Golden ThreadReconstruct governed AI execution from request to outcome with connected execution evidence.
AI Evaluation & AssuranceVerify what can be proven, evaluate AI behaviour and establish evidence-backed readiness in context.
AI Model GovernanceGovern which models may participate, where they may be used, what evidence supports them and when their qualification must be reconsidered.
Why MergeOn
Turn the knowledge you already have into governed context AI can use.
Policies, procedures, manuals, regulations and operating documents were written for people — not AI.
MergeOn Document Intelligence transforms them into structured Tier-3 Review Packs, preserving meaning, relationships, dependencies and source context. Accepted knowledge can then be governed in the Knowledge Center and supplied to AI at execution.
Better context. Less repeated processing. More efficient AI execution.
Explore Governed Knowledge →Wherever critical knowledge, policy and AI execution have to work together.
Govern policies, controls, product rules and regulated decisions while keeping AI execution traceable.
Healthcare & Life SciencesTurn clinical, operational and regulatory knowledge into governed context while protecting sensitive information.
Logistics & Supply ChainStructure customs, trade, food, agriculture, transport and supplier requirements so AI can work from the right rules for the activity.
Legal & Professional ServicesTransform contracts, precedents, policies and matter knowledge into governed context with source-level evidence.
Industrial & Critical OperationsGovern procedures, technical documentation, safety requirements and operational knowledge across complex environments.
Public Sector & Defense Supply ChainControl how sensitive policy, procurement, compliance and operational knowledge participates in AI-enabled activity.
Build on MergeOn
The application asks for a business outcome. The Runtime governs how it is produced.
An integration calls a published Business Capability rather than a model endpoint, so knowledge, policy, protection, human authority and evidence stay part of the activity instead of becoming your problem to rebuild.
Everything below describes the contract you build against and the architecture behind it.
Explore the developer platform →Everything you need to integrate, extend and build on the MergeOn platform.
API ReferenceComplete REST APIs, authentication, schemas and integration endpoints.
SDKs & ExamplesAccelerate development with SDKs, sample applications and reference implementations.
Technical documentation covering platform architecture, configuration and deployment.
Integration GuidesStep by step guides for connecting AI providers, enterprise systems and business applications.
Architecture PatternsReference architectures and implementation patterns for enterprise AI deployments.
Know where you stand
Most organizations do not have an AI problem. They have a clarity problem.
Before deciding what to build, it helps to establish what your organization already believes about ownership, governance and decision-making — and where those beliefs disagree with each other.
Start with an honest read of where you are. Everything else follows from it.
Start the free benchmark →Take the free 12-question benchmark and get an immediate view of your organization’s AI readiness.
Start the benchmark Leadership Alignment AssessmentCompare leadership perspectives to reveal where your team is aligned, where views diverge and where that difference matters.
Explore the assessmentMergeOn was created to give organizations a governed foundation solid enough to put real AI-enabled work on.
Read our story →Why MergeOn exists and how we are building the enterprise control plane for governed AI execution.
CareersJoin the team building the control plane for governed enterprise AI.
Contact UsTalk to MergeOn about your organization, implementation or enterprise AI programme.
See how the models, cloud, data and enterprise technologies organizations already use can participate in governed MergeOn execution.
Implementation PartnersBuild a governed AI practice on MergeOn and help enterprises move from AI pilots into controlled production.
Become a MergeOn Implementation PartnerBring MergeOn into client engagements, build repeatable governed AI capability and register for partner enablement and future certification.
Terms and Conditions
1.Agreement and Acceptance
These Terms and Conditions (“Terms”) are a legally binding agreement between you (“Customer,” “you,” or “your”) and MERGEON INC., a Delaware corporation (“MergeOn,” “we,” “us,” or “our”), governing access to and use of the MergeOn platform, software, APIs, and related services (collectively, the “Services”).
If you use the Services on behalf of an entity, you represent you have authority to bind that entity, and “Customer” includes the entity.
If you do not agree, do not use the Services.
2.Definitions
- “Authorized Users” means individuals Customer authorizes to use the Services.
- “Customer Data” means content Customer or Authorized Users upload or provide to the Services.
- “Output” means results generated by the Services from processing Customer Data.
- “Documentation” means user-facing materials describing the Services.
- “Order” means an order form, subscription, checkout, or written agreement referencing these Terms.
3.License and Access
Subject to these Terms and any applicable Order, MergeOn grants Customer a non-exclusive, non-transferable right to access and use the Services during the Subscription Term for Customer’s internal business purposes.
Customer is responsible for:
- Authorized Users’ compliance with these Terms
- Maintaining credential confidentiality
- All activity under Customer accounts
4.Customer Data; Ownership; Permissions
Customer retains all rights in Customer Data. Customer grants MergeOn a limited license to host, process, transmit, and display Customer Data solely to provide, secure, and support the Services and to generate Outputs as requested.
Customer represents and warrants:
- It has all rights and permissions to provide Customer Data
- It has obtained required notices/consents for any personal data processed
- Customer Data and its use do not violate law or third-party rights
5.Outputs; AI Features; No Training on Customer Data
Outputs are generated from Customer Data and workflow configuration. Customer owns Outputs to the extent Customer owns Customer Data and applicable law permits.
Where AI features are enabled, Customer is responsible for evaluating Outputs for accuracy, suitability, and compliance before relying on them.
6.Acceptable Use; Restrictions
Customer will not (and will not allow others to):
- Use the Services unlawfully or to infringe rights
- Upload malware or attempt to breach security
- Reverse engineer or copy the Services (except where prohibited by law)
- Use the Services to build or train a competing product using the Services as a benchmark or replacement
- Exceed usage limits or abuse APIs
7.Third-Party Services
The Services may interoperate with third-party services (e.g., model providers, storage, identity). Customer’s use of third-party services is governed by the third party’s terms. MergeOn is not responsible for third-party services.
8.Fees; Payment; Taxes
Fees and billing terms are set forth in the applicable Order. Unless otherwise specified, invoices are due within thirty (30) days. Fees are non-refundable except as expressly stated. Customer is responsible for applicable taxes excluding taxes on MergeOn’s income.
9.Term; Termination
These Terms remain in effect while Customer uses the Services or until terminated under an Order. Either party may terminate for material breach not cured within thirty (30) days after written notice. Upon termination, access ends and Customer may request export of Customer Data within a reasonable period if supported by the Services and Order.
10.Confidentiality
Each party may receive Confidential Information. The receiving party will protect it using reasonable care, use it only to perform under these Terms, and not disclose it except to personnel and contractors bound by similar obligations or as required by law.
11.Disclaimers
12.Limitation of Liability
12.1 Exclusion of Consequential Damages
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR BUSINESS INTERRUPTION.
12.2 Liability Cap
EXCEPT FOR EXCLUDED CLAIMS IN SECTION 12.3, EACH PARTY’S TOTAL CUMULATIVE LIABILITY ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS WILL NOT EXCEED THE AMOUNTS PAID OR PAYABLE BY CUSTOMER TO MERGEON UNDER THE APPLICABLE ORDER DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR, IF LESS, THE ANNUAL CONTRACT VALUE UNDER THAT ORDER).
12.3 Excluded Claims
THE LIMITATIONS IN THIS SECTION DO NOT APPLY TO:
- (a) CUSTOMER’S PAYMENT OBLIGATIONS;
- (b) A PARTY’S BREACH OF CONFIDENTIALITY OBLIGATIONS;
- (c) A PARTY’S INFRINGEMENT OR MISAPPROPRIATION OF THE OTHER PARTY’S INTELLECTUAL PROPERTY RIGHTS;
- (d) WILLFUL MISCONDUCT OR GROSS NEGLIGENCE;
- (e) LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
13.Indemnification
13.1 By MergeOn
MergeOn will defend Customer against third-party claims alleging the Services infringe a third party’s U.S. patent, copyright, or trademark, and will pay covered damages finally awarded or in a settlement approved by MergeOn, provided Customer gives prompt notice and allows MergeOn to control the defense.
13.2 By Customer
Customer will defend and indemnify MergeOn against third-party claims arising from (a) Customer Data, (b) Customer’s use of the Services in violation of law or these Terms, or (c) unauthorized use by Customer or Authorized Users.
14.Data Protection
To the extent MergeOn processes personal data on behalf of Customer, the parties may enter into a data processing addendum (DPA). Customer is responsible for determining whether a DPA is required for its use.
15.Governing Law; Venue
These Terms are governed by Arizona law, excluding conflict-of-laws rules. The parties consent to exclusive jurisdiction and venue in state or federal courts located in Maricopa County, Arizona for disputes not subject to injunctive relief exceptions below.
Nothing prevents either party from seeking injunctive relief to protect Confidential Information or intellectual property rights.
16.General
These Terms and any Orders are the entire agreement regarding the Services and supersede prior agreements on that subject. If an Order conflicts with these Terms, the Order controls for that Order only. Customer may not assign these Terms without MergeOn’s prior written consent; MergeOn may assign in connection with a corporate transaction.